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  • Verizon Wireless: I just experienced the WORST customer service EVER! I've been in the retail/service business for 5+ years and am currently a service manager. I'm so unimpressed with Kevin at 7300 Aroyo Crossing in Las Vegas. He may be your worst hire ever not to mention he's a manager who doesn't possess the skill of delivering a message with tact or dealing with customers at all. My first experience in the store was wonderful but Kevin needs some coaching on his ability to manage. I certainly hope he's not training others if that's the case you've got a serious problem on your hands. If it weren't for your incredible wireless service everywhere, I'd have paid the early cancellation and driven to AT&T.
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