I usually like Carl's. the people are nice, the food is good, and the service is great! However, when I was there tonight the guy helping us was a complete jerk. He charged us for something and then argued that's not what we ordered, even though it was on the receipt. On top of that, he asked if we wanted sauce and then got annoyed when we said yes. Then he crammed three burgers and 3 fries into the same bag. Which sent fries all over the place and smashed the burgers. Needless to say my friends (who I was introducing to Carl's) were thoroughly disappointed.