So we went to check in at LVH, now called Westgate. It took us 40 minutes at least. Apparently your prepaid reservation does not take into account your room preferences such as 2 queens vs 1 king when you have 3 people, or that you requested non smoking vs smoking. We also requested the newly renovated tower, which according to them we got after the 40 minute search, only to find that the carpet is all torn up, the chair is absolutely filthy and we found a dog toy stuffed into the sheets of the bed, which means they did not change the sheets from the last visitors. So disgusting. I don't even know what else to say. It's 10:20 pm and I can't check I someplace else, so housekeeping is on their way up. Ugh is all I can stay. The price may be right but you can do better.