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  • Do not go here. Service is horrible - some staff are nice but the older staff and the manager is extremely rude. Took my cousin that flew from Orlando here for dinner and it seemingly started out well. Then our orders started coming later and some meat orders didn't even come at all. Understandable it is all you can eat - and you are understaffed but at lease have someone refill a cup of water. When time for the bill - a shocker to me for 2 people dining there - was a mandatory Service Charge of 13% on the bill. When asked, our server just said "if you don't like to tip you don't have to pay it" and I replied, "well tipping is up to the customer and it's not supposed to be mandatory. I always always tip 13% or more depending on service. Then when the manager comes over and asked "what's the problem?" I repeated my explanation and his reply was "All other restaurants are doing it, especially all you can eat places." Usually an added gratuity is added on bigger groups of either 4 or more, but I've never heard of mandatory Service Charge for 2 people. I proceeded to say well please remove that from my bill and I will pay the tips cash - I was gonna pay by debit. (Also additional $2 to use ur debit card) The same manager said - So if you are not going to tip then why are you wasting food? - pointing towards 2 uncooked meat dishes. I replied saying, "because we're full and we ate all we can." Then he said, "So basically you just order a lot and waste food and don't care about the restaurant." I looked at him and said, "if I didn't care about this restaurant I wouldn't recommend and take my cousin here from out of town." Long story short. Save yourself from confronting with bad servers with bad manners. It's not worth it. Will never go here again.
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