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| - Don't get me wrong, I enjoy the tea, but I was incredibly disappointed in their service today. I order the smooch sized NudiTea Bucknaked (cost $3.79) and asked that the "free" bottom be changed from Mango gobi poppers to Passion Fruit Gobi Poppers. My final cost ended up being $4.64. I know this is not a huge deal, but I asked how my total was 4.64 for a 3.79 drink. The clerk indicated that "It's because we used to have the bottoms for free but we don't do that anymore". I pointed out that the menu indicated that the bottom was free for this drink, and only says "extra scoops" of the bottoms will be charged. He replied, "yeah we used to do that but we don't anymore". I again pointed out that the menu advertised it for free, and I shouldn't be charged for it. I was never offered a copy of my receipt so I then asked for it. On my receipt, I was charged for TWO extra scoops of Gobi poppers, even though I had never asked for extra scoops, only the amount that was advertised as free with the drink. I know it was only a matter of 50 cents, however, its the principle of this. They are overcharging customers without their knowledge, and avoiding giving receipts to cover it up. Disgraceful. I love the tea, but I will NOT be returning. To top it off, they gave me the wrong flavor Gobi Poppers.
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