As a former vet tech, I have had the pleasure as well as opportunity to see how the place is run from the inside out. It was one of my first jobs out of the Army and boy does Dr.Benesh (B) run a tight ship. I have never met another Dr. who emphasized continuous education in whatever way possible. He wouldn't make me feel as if I was ever bugging him when I would incessantly inquire about the latest procedure or an article that I came across. He truly has a passion for animals and it's apparent through the way that he conducts his business.
There were a few comments regarding his belief system but I wouldn't care if he worshipped daisies as long as he treated my lil "baby" like he does each and every animal that comes through his doors. I know that the man has come by l8 night to check on certain animals, waive some money/fees that was owed for services because of the customer's circumstance, and even let a Dr. go because he felt that they were not the best representation of his company. I too was let go, yet I have nothing negative to say about this man, his wife Ginny, or his business.
He's been in the community for many moons and has proven himself as an efficient doctor who sincerely cares about what he does. I can't say that about most people, let alone doctors.
When the animals are boarded, they're looked after by the kennel help, vet techs, and sometimes even the receptionists would take the animals for a "walk about".