I love ME spa, just not this location. Every time I leave Boca park, it has me questioning why I have a membership with them. It goes below the expectations that franchises should hold of their company. The therapists run late, the front desks don't offer the typical upsells of aroma therapy or sugar scrubs, the 'quiet' waiting room is bright (not setting the mood for relaxation), and the walls in room were dirty and felt like a clinic. Strike after strike after strike. I give this two stars because I understand for these therapists that this is their livelihood. There are some die hard amazing therapists that I used to see, but I can't come back to this location. If I do it would be just to cancel my membership. I've had a membership for over 2 years and I've seen this center decline massively.