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  • I am beyond disappointed in the customer service I received at this branch. I had a major purchase on one receipt with $20 Kohl's Cash. When I returned a $39 sweater, they told me they would have to deduct the Kohl's cash and give me the $19. So what if I put the sweater on another receipt? I earned that Kohl's cash! I had to spend $100 to get that and they took it away just like that. I can understand if I took the whole order, then take my $20 back. If you ever shop here, be sure to put your Kohl's cash item on another receipt. They will take that $20 back if you have ANY returns. I am completely disappointed in Kohl's.
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