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| - So I had stayed here before and it was always ok- decent, clean, and a great location to ASU. What has happened???? This place has gone down hill fast. First, it sounded like a herd of elephants was above me- not entirely the hotels fault, but had me wondering if it wasn't just a cheap hotel with thin walls. Second, there were three pillows for a room with a king bed AND a sofa bed. Hello? How cheap can you get??? When we asked for an extra pillow or two, they said "we will see if we can find some" and never brought them up. I also requested extra towels at check in, but I did not receive them. The room was never cleaned. That means no trash emptied, no new towels, nothing. We were gone almost the entire day, and when we came back they had never been in the room. We went to the front desk to "complain" and there was another guest complaining about the same thing. The did NOT apologize or anything. gave us a basket already made up with clean towels and toiletries. How often does this happen that they have the baskets all ready for customers when they complain?? As I stated, I have stayed here before but will not be staying here again.
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