| rev:text
| - After having some nightmare customer service experiences at the Robinson location, it was nice to have a chance to deal with a more willingly helpful staff at the McKnight Road location!
This location always seems completely dead, with an abundance of staff standing around looking bored every time that I've gone in, but if you're in the market for appliances or electronics, it's probably worth stopping in. Overall, their prices are comparable to just about any other electronics retailer, so it's going to come down to how you feel about the customer service, inventory, warrantees, etc. I'd give this location a thumbs up for customer service, but it's typically underwhelming in every other area.
My biggest complaint about all HHGreggs is the selection and layout. Why even carry small kitchen appliances if you're only carrying a limited selection of lower-end items? Why carry furniture if you only have 4 options? Why carry heart rate monitors and exercise balls? Bedding, too? They're all over the place and unsure of what they should focus on. I went looking for an external harddrive one time, but their computer accessories aren't even next to the computers. It's these little things that are really irritating and common at most locations...and why HHGregg isn't our first stop for electronics...or bedding...or kitchen mixers...or free weights...they're not a retailer with great expertise in any ONE thing, which really limits their ability to truly provide you great assistance in any area other than price.
|