First let me say, my review isn't about how tasty these donuts are. They are delicious. How ever, the fact that their entire business is based off making and selling donuts. How is it even plausible to be "sold out for the day" at 12:45 in the afternoon?! I will never try to do a quick surprise trip to the place ever again. Forget my disappointment, listening to my two your children heartbroken because they had look forward to a treat is seriously not cool.
Fix your process! I can't fathom owning a business and watching money walk right out the door (which was all I saw when I first went) because your not prepared to serve the product you sell. I'll take my business to a shop that can crank out a quality donut in a reasonable amount of time. over 20 minutes for a donut is crazy!
Also, I apologize for the negative review but honestly, I've visited your shop a half dozen times in a months span and only 1 time was I able to buy donuts. It shouldn't be so hard for someone to buy something from you.