I could not be happier with my experience during the whole procedure and the results. I had a difficult case of gum recession to treat. A different Doctor had treated the same area twice before with unsuccessful results. Thankfully I found Dr. K who explained why the prior attempts by a different Doctor were unsuccessful and what he would do differently to ensure success. I was awake during the surgery and they made sure I had zero pain. Dr. K's receptionist, Michele, was wonderful along with the rest of his staff. She took care of all the 'back and forth' with my insurance to make sure my out of pocket expense was as low as possible. So after two failed attempts with a prior Doctor, the third time was a charm with Dr. K!