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| - A group of four of us went to Kleifeld's this morning around 9:30 am for breakfast. It's a Sunday, so though we knew they would be busy, we were hoping we had beaten the crowds. I have been there once or twice before over the past several years, and I've always enjoyed the quaint, retro decor and yesteryear feeling. As our luck would have it, every seat was already taken. During our entire wait of almost 15 minutes, we were disappointed that neither of the two visible employees (waitresses) seemed to notice us standing at the front of the restaurant. (It is a tiny little place with very little room to move about, so we would have been hard to miss with everyone else being seated). Neither of the waitresses greeted or even made eye contact with us. When a table finally did open up, no one directed us to sit down; we decided to seat ourselves at a newly-vacated table though nothing had been cleaned from it yet. The elderly waitress soon came, cleared the plates and wiped the table off. She was very friendly but obviously overworked. After placing our orders, which consisted of basic omelettes and pancakes, tables began to open up and new patrons were seated around us. Our elderly waitress did her best to keep up with the constant high-level of activity. She was the only server for the people sitting at the tables. (There couldn't have been more than eight tables in the whole restaurant; there are also around 10 old-fashioned stools at the counter that were handled by another waitress). Our waitress seemed to be running back-and-forth replenishing coffee, taking orders, and delivering meals... to everyone except for us. I have never had such slow service there in the past. We began to wonder if she forgot to place our order, as people who were seated well after us had already received their meals and were almost finished eating. We were hoping to get her attention, but she never seemed to make her way back toward us (we were sitting near the front door area) but stayed busy at the back. Finally our meals came about 45 minutes after we first sat down. The younger waitress, who primarily manned the patrons sitting at the counter, helped the older waitress carry the food out and served us. We were given no explanations or apologies for why our breakfasts had taken so long, and we were so famished by the time our food arrived that we all immediately dug in. Our food was tasty, but it was basic breakfast fare and nothing too fancy. One of my friends commented that the coffee was pretty good. As others have shared in the comment section, the prices can't be beat. Our breakfast for four was under $30. All in all, I was disappointed that the service was so slow. Kleifeld's would do well to hire a busboy or someone - at least on their busy days - to at least clear and wipe the tables, set out the new silverware and perhaps re-fill the coffee cups once in awhile to help speed things up. I might be back sometime in the future, but it probably will not be my first choice if I am entertaining friends.
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