Completely and totally amateur hour. I try to keep my expectations mid to low when I come to these places. It's an iPhone repair shop not google headquarters. But when you can't supply the minimal service, not good. Dropped in an iPad with a cracked screen at 1pm. Paid $154 to fix. Tell Elliot I need it back that day. He says no problem, it usually takes him 2-3 hours and he'll give me a call when it's done. Never got a call, day is over. OK, whatever my expectations are really low. Then today, I decide I'll call them when they're open. Make sure my iPad is fixed. But of course the number provided to Yelp is an out of service number. So yea, amateur hour. The place must be run by children