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  • HORRIBLE!! I am happily giving this plumbing service a negative review. Got them through home warranty to fix our water heater they were scheduled to come monday 3/6 between the hours of 12-3 didnt show up til 530pm ok cool things happen understandable. The part that was broken was ordered then said they would come Thursday between the hours of 4-8pm showed up 730pm the part that was ordered was wrong size... ugh .. ok .. fine ..Technician said we had to call the office to put in the order for the part..called friday morning the girl in the office tried to get a hold of the super busy technician to see whats going on.. no UPDATES, finally i call back and the girl in the office says that the technician is trying to get a hold of somebody with home warranty but no luck, that he'll give us a call by the end of the day. End of the day comes and goes and now its the weekend and they're closed..Monday morning comes i call still no updates they cant get a hold of somone in our home warranty which is ridiculous! I call home warranty they inform me that no one has called to give a diagnostic now theyre going back and forth trying to get a hold of our Technician who is super busy home warranty says gives us 24 hours and we'll get back to you. It is now Wednesday 3/15 ive been having to boil water to take showers with a fucking bucket cause the water heater is still broken.. home warranty hasnt gotten a diagnostic and now its getting reassigned with another plumbing service because these guys cant update you and obviously dont care.. so BOSS PLUMBING
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