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  • Awful service. Maybe I'm confused but I placed a take-out order here under the impression that it was a restaurant. Like where I ask for food and they make it and I pay for it and leave. I called in and laboriously chipped away at a daunting language barrier to get my order in until someone else took over the call who demonstrated marginally higher English language proficiency. Once the order was confirmed, he told me it would be ready in 30-45 min. No problem. I went in 40 minutes later and one of the gentlemen behind the bar told me it would be at least ANOTHER 45 minutes until the food was ready. They hadn't even started making it yet. Then he pointed to three other groups of in-restaurant diners and told me they had all been waiting a long time and they were all ahead of me in the queue. By my estimate the restaurant was only at about 15% capacity, and yet the staff were already completely overwhelmed, and the restaurant had only been open for an hour. I'm not in the restaurant business, but I say that any restaurant that reaches catastrophic system failure at 3 tables and a take-out order an hour after opening probably didn't want to survive in the first place. They have decent food here (nothing exceptional), but there are way too many higher quality restaurants in the area for us to subject ourselves to hours of terrible service and caloric depletion to get what they're (sometimes/eventually) serving.
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