I came here because of Michael U's review. I had a pair of sandals that I bought and wore them twice when one of the straps popped. Dropped them off and had a less than 24 hour turn around.
I was charged $6.50 which I felt was a little steep seeing as it was basically just a few stitches on the side of one shoe - especially when Michael's fix was cheaper and required more than thread to be used.
Oh well, my shoe is fixed so I'm happy and that's what counts.