Here is the second part of my review. We were pleasantly surprized with a new 16' truck for our weekend rental. Make sure to always take photo's of your vehicle before you drive away and again when you return it to cover your butt (common sense). Frank, John and the Mgr. Daniel all were wonderful, courteous and have great customer service. The seats, like any truck were a little uncomfortable and the gas consumption like any big vehicle was pricey. But it suited our propose and that was the mission at hand. No complaints, we were very happy with the whole process and recommend them highly.