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  • Unbelievable bad customer service and lack of attention to basic restaurant customer requirements. We were looking for a Happy Hour on a Thursday, and found them online listing their Happy Hours as 4-7 so went in at 6:00 pm. There were two booths open in the bar, but full of dirty dishes. There was a long community table in the center of the bar area. I sat in a dirty booth waiting for friends who were parking the car. 5 minutes later, no service, no cleaning no acknowledgement of me a the booth even though there was a server for the other 3 booths of people in the bar. My 2 friends join me and we decide to sit at the clean community table. Another 5 minutes no contact no service. Went up to bartender who had only one customer sitting a the bar, and asked if anyone is servicing the tables. She said the community table was up to the restaurant hostesses to manage. I asked if the available booths in the bar could be cleaned off so we could sit there, and she said that server for those booths doesn't start until 6:30 pm. So, there's no service available for your bar patrons?? She said "Go ask the Hostesses, I really don't know." So I go to the Hostess stand where there are 2 girls about 18 working the stand who look all surprised that there would be a customer in the bar who wanted service. They also said they were not ready to have service at the open tables in the bar. !!?!!!? Then a manger came up and said, "Sorry but we don't have any available servers in the bar until 6:30." REALLY???!!! So of course we just walked out. Unbelievably Stupid. How can this be happening in this kind of establishment? You will have to be your own busser and waiter too, apparently.
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