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  • This was the worst dining experience I might have ever had. We went to Christmas at the Princess last night and chose this restaurant since we have small kids. We ordered appetizers and mac n cheese for our 2 year old right away to get him occupied. None of these came. At least half an hour later, when our food came, they remembered the appetizers. We had to special request our sons order and of course he was antsy by this point. The food was less than memorable. Some of our party had to send their burgers back due to them being undercooked. Another member of our party ordered a burger and got a chicken sandwich. The prices were in the $16 dollar range for a burger which is very expensive for what was terrible service and food. The server rarely checked on us and we kept having to get up and as for things we needed. To top it all off, when they finally brought the bill it was totally wrong and jumbled so we had to sit and write out specifically what went on each of our 2 bills in order to get it right. When we mentioned to the manager how terrible the experience was he was confrontational stating that he had removed the late appetizers and undercooked burgers from the bill and wasn't that enough. I'd recommend eating eating before going to the Princess if you have kids. Or choose one of the other restaurants if you aren't bringing kids and have a larger budget. Definitely avoid this restaurant as literally everything was a mess from the moment we walked in on. And you'd hope for friendly at least, but the servers barely cracked a smile and had quite an edge to them.
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