1st time I have ever been to any 5 guys, it was a weekend during the day and we were able to walk right up and order. Ordering was straight forward and simple and the food was up in a few minutes tops, it was hot and fresh. The burgers were juicy ....like dripping all over the place juicy !! The burgers aren't bad but don't know what all the hoopla is about, they remind me a thick Steak and Shake burger only 3x's as much!! The fries were hot and plenty of them, and getting fires without salt was no problem. While eating the place starting filling up and the line moved SLOW . and then the place got loud .....for some reason they feel the need to YELL out food orders like some New York deli or something, I found this distracting annoying after a few minutes of the order taker barking out order #'s and what burger to make. (OK I know the reason, they don't have a mic or pa system)