Kelly was extremely helpful & kind. I just came in for an earlobe piercing & he made it all worth the while. He told me everything I needed to know about the situation in order for me to make the best decision for myself. He continued a professional yet very entertaining conversation with me during the entire appointment. I definitely recommend this place for any piercings that you may want. I'm recommending all my friends to this place & I will definitely be back for more piercings.