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  • Having a major issue with the timing chain on my 2007 Cadillac SRX with 84k miles. Received an OTB error P0017 and P0018 that there was an issue with the timing chain, after which I reached out to a local mechanic and Cadillac. The local mechanic confirmed that those codes were an issue with the timing chain system itself and he was extremely surprised to see a Cadillac with on 84k miles on it having to already replace the timing chain system. After doing a little more research, saw there was a recall that started back in 2011 for this SAME KNOWN PROBLEM. Apparently the recall was extended out 10 years or 120,000 miles from the original purchase date and expired 5 months ago with my Cadillac only having 84,000 miles on it. I was told there was nothing Cadillac can do and would be a roughly $2,500 repair that I would have to pay out of pocket. I would expect this from a low-end or average car brand, but I thought Cadillac prides themselves on being a premium and dependable car brand. For a vehicle with such a high rapport, I would expect the same level of service, as should all consumers of luxury vehicles. The thing that bothers me most is their blatant refusal to repair a known mechanical and design flaw. A timing chain should last for the relative lifetime of a vehicle if properly maintained, which it has been. Not half the life. This is not my mistake, it is your mistake. Fix it. In summary, the flagship brand of a $50 Billion car manufacturer with a reputation built since 1908 is being stingy over 5 months and $2,500 (after we bailed them out for $11 Billion)??? ***Cadillac, in all fairness I'm willing to give you a chance to redeem yourself. I've loved this car and everything its done for me and my family. I'm 25 years old and I was planning on being a lifetime consumer, not too sure about that anymore.
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