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  • When I wanted to send an arrangement to a friend at Barrow Neurological Institute, I opted to choose a local florist rather than FTD, and I am so glad I did. The owner was so incredibly helpful that I will never use another florist. Let me explain. I called the hospital to get my friend's room number. I asked the representative if my friend could have flowers in her room, to which he replied, "Yes". At that point I called McDonald and placed the order. The florist called me later that day saying that the hospital refused delivery since my friend was in ICU, but they would keep checking back, as if she was moved to a recovery room, they could make the delivery. They were unable to make the delivery for a week and a half, but the florist kept me up to date every few days. When my friend was released, the florist called me saying they would re-make the arrangement, since it had to sit for so long. I asked if they would delivery to my friend's east valley residence, and they did for a very reasonable fee. I love these guys.
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