I stopped going to Bruegger's a few years ago, because of service issues. I found Einstein's Market Square to have much better service, but I still prefer the bagels at Bruegger's. I stop at the McKnight Road store once in a while, but hadn't been to the Market Square Bruegger's in years. Today I thought I'd give them a try. The man behind the counter took my order and I paid for it. I waited, then someone behind me got their sandwich ahead of me. When I asked, the man was all confused. They always screw up my order somehow. I AM NEVER GOING TO THE MARKET SQUARE BRUEGGER'S AGAIN!