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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Have you ever wondered whether it's worth it to get your phone screen fixed or take a chance on a refurbished phone? Smart Fix makes you wonder NO more. I brought my 2-month old Samsung Galaxy S4 to this business for a shattered screen. Although more expensive, Smart Fix seemed to have good reviews and since my phone was still working great, I wanted to save myself the "hassle" of getting a refurbished phone that may or may not work. I dropped off my phone on a Wednesday and was told I could pick it up Thursday. Cool. When I picked it up it looked great! The screen looked good and although the phone seemed to be a bit less sensitive when I tried to use the touch screen, I was assured it would be fine and to bring it back if there were any problems. This was Thursday. Saturday, I went for a run with my phone in my bag. Nothing else was in the bag, and yes, my phone was secured and in a cover. When I got home, there was a huge crack down the middle of my phone. What the heck? How could that have happened from just sitting in my bag? I brought the phone back to Smart Fix on Tuesday, less than a week after I paid $146 for a new screen. Not only did they not stand by their product, I was given a "lesson" on "physics" and how there was no explanation for how the phone screen cracked -- and therefore it was not their problem. I was told they could fix my phone -- at a discount! Yes, that makes sense -- I am going to give you MORE money when I just flushed over $100 down the toilet, expecting that my screen would not mysteriously combust 48 hours later. Awesome. Shit happens. If they had just been willing to fix it when the screen cost them $4, we would be cool. I am super disappointed and would recommend this place to NO ONE!
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