Dr. Loud (oral surgeon) took me in the day after an emergency evening call to make sure I was taken care of when I thought I had dry socket after a wisdom tooth extraction . As it turns out, I was being a big baby (as I possibly may be known to be on occasion) but he was very kind and helpful in explaining how it was food that I was unable to remove. Angie, his assistant, had me watch with a mirror so I could learn how to clean it out properly (turns out I was being even more of a wuss in my cleaning efforts). She was very nice and politely laughed at my horror in how I was supposed to clean these things. Overall, I am very happy with them and the Cave Creek office where Dr. Loud's wife works as well. Great places.