Not worth even a star! I went the to the presentation and actually signed up to now being frustrated any and every time I call that place! They are a scam! So many false and misleading information its insane! You would think being tied to such a big corporation they would present themselves in a better more professional/ organized manner. I blame myself for not doing enough research. Please beware! I will list examples of my experience. In the presentation...Your told you can go anywhere in the world with your FREE CERTIFICATE! meanwhile your options for the certificate are limited to MEXICO where you have to PAY and the airfare is incredible HIGH! I booked a stay 2 days ago to rocky point and was told how nice it is and its will only cost $350. I looked at air fare and the shuttle transportation and the trip was going to end up costing me over $3K!!! I call to cancel and now they are telling me that I will lose out on my money $350 and lose out on the certificate because I booked a reservation with a 30 day mark. After screaming my lungs out and going back and forth the most they did was give me a $150 credit for another resort...First of all they talk to you like your inhumane, they transfer you and put you on hold for most your conversation and truthly not any representatives are knowledgeable or give you the same information. Please keep in mind when they tell you, "This call is being recorded" its just so they can go back and listen and then tell you that YOUR ARE STILL AT FAULT AND THEY DID NOTHING WRONG! I am thinking of going into Sears and actually letting these innocent folks that are just shopping around know PLEASE DONT DO THIS WAS MY EXPERIENCE! I WILL ALSO REPORT TO THE BBB. They have no issues taking your money and having attitudes, trying to scam you over the phone etc. But when you call and ask for assistance, try to cancel, now its TOO LATE, CANT GET A REFUND, LOSE YOUR CERTIFICATE, YOUR CALLING THE WRONG NUMBER OR JSUT FLAT OUT I CANT HANDLE THIS REQUEST! I think of Sears as such a reputable organization its shame that this even tied to them. In the last few days I've spoken to so many people its crazy...To the point I actually find myself telling them where is your empathy! If it were a relative you were on the phone with would you say and react the same!!! I am so disappointed!!!!!!!!!! too bad I had to put a star I wish trash cans were an option!!!!