I've been here a couple times, and every time it takes around 30 mins + to make my drink and prepare my food. The drinks were good, and food was okay. Along with that it shouldn't take that long to make the things i ordered, keep in mind there were 3 other people in the shop. Usually the costumer service is okay but the last time I came a majority of the workers were very rude. My aunt, who doesn't understand much english asked the waiter to explain just one item (what's inside) and the worker got extremely snobby. Along with that after maybe 20 minutes of waiting for my chicken, I asked about it, and a worker replied saying how I should tell them when I leave? Along with that she said she called my name several times. I was there waiting and listening the whole time, and I did not hear my name, or them calling any name because at that point the shop was completely empty besides me and 2 friends... Even after that it took another 10 minutes to get my chicken, so I doubt they even had it ready.
*The owner messaged me and seemed to very dedicated to making him business excel. I commend that he genuinely cared how his costumers were treated & I will be giving this place another try :)