Most people complain about the size of the chicken. It has been the same for a number of years, so complaints haven't changed anything. It does taste good but from what I have heard, they do add lots of salt under and above the skin. Not too healthy, but it does taste great.
The waitress was a bit unfriendly and didn't respond to my friend's jokes and didn't engage in any conversation we had with her. I ordered the quarter chicken dark meat and with mashed potatoes and I mentioned I'd like a slice of garlic bread rather than the "door stopper" hard bread roll.
I gave a nice tip, but no response.