Needs A LOT of work.
The set up of the place is pretty confusing. There was no greeter at the door. The place was pretty darn slow on a Saturday night (there was a TON of people at the Linq the night I went and the other restaurants were busy) so there shouldn't be an excuse for the workers to just stand there if a customer walks in. What bothered me the most was that I had to get their attention when I wanted to order. I noticed that the workers just socialized amongst themselves and some of them were seated on the bar stools talking to the other workers behind the counter. Not a single employee asked/acknowledge my presence when I walked around. I even stood right next to an employee, I made eye contact w/ him and he didn't even say anything to me. My little brother just wanted to grab a quick bite so I just ended up getting 6 assorted cream puffs for about $20 from Beard Papa's. The cream puffs were good (a bit pricy). My little brother ordered a tamago burger and fries from Fuku Burger for $13. Overall I'm disappointed at my experience here because of the staff. Hopefully they can make improvements. I expect more from a place like this. It's a new restaurant in a new and popular mall on the strip; the service should be up to par because of all the competition.