We had a party of 8 and 5 of those 8 were in from out of town. This was their first time in downtown Cleveland and their experience at Bar Louie was terrible. There were only two tables with people so we expected quick service. The waiter took 15mins to come to the table for our drink order. He then forgot to bring the citrus fruit our guest asked for. After waiting for a half and hour, three of our meals never showed up and two dishes had undercooked salmon. It then took another twenty minutes for our food to come and by that time I spoke with someone and told them my guests had a flight to catch and the food needed to be boxed. After being informed that one of us were allergic to tomatoes there were still tomatoes on the sliders that were brought back out. We will NEVER be returning to the downtown Cleveland Bar Louie.