Our experience at Cheyenne West was far different from those posted. Our dog was allowed to deteriorate to almost dead with no calls or contact. We picked up our poor dog an hour from death and would have loved to have had her home if we would have only known how sick she was during the day. Not one person at the hospital let us know her condition. But they have sent a bill for care that was not very good and negligent. I would not recommend leaving your dog at this place as they only care about money and more money. Their front desk staff almost holds your pet hostage until you pay the bill. We lost valuable time with our beloved pet due to the lack of follow up and care at Cheyenne West. No one there cares or follow up unless money is involved.