So far I have tried the hot Italian and the pizza and most of the fried delights and really liked the food. I don't know why I didn't want to like this place, but I ended up trying the food and was pretty blown away.
I can see how some people might think the staff is a bit ... casual? I don't know, just not much professionalism, but its' a "cities style" pizza place with great food so get over it, order it, and eat it already.
The place is very clean and the bar looks to seat about 6 with a decent sized dining room. It feels fast foody inside kinda, but the food brings it up a notch.
Try the stupid good fried garlic knots and dessert knots and then double or triple the order you just made, they are amazing when made right. I only say that because the first two times I had them they were crispy puffy delights of pillowy goodness and once when I ordered delivery they were soggy but delicious wads of garlic dough. I still ate them in record time mind you, but totally different.
Enjoy!