No one ever wants to pay a visit to the closest ED, however my adorable boyfriend was trying to fix a broken washer and and sliced open his thumb on the sheet metal and required stitches.
We were greeted by the registration and nurse to triage him at the entrance window and they were friendly, professional and traiged him quickly to a triage room to asses "the damage" as he was covered in blood and was white as a ghost in color. He is a big boy at 6'3'' and I think the nurse didn't want to pick him up off the floor if he fainted.
We were in and out of the ED with stitches in 3 hours. This is impressive in my book, considering I work for a local competitive health care organization.
All of the staff that we encountered on this full moon Monday night, were so friendly, kind, compassionate, and professional with my boyfriend and I. Their slogan of "hello human kindness" was true for our visit.
I had to deduct 1 star due to cleanliness. I know ED are so extremely busy, however the floors and the gurney were disgusting and could use a good rotational cleaning.