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  • Waitress spilled a drink on a member of our party and didn't even attempt to make the situation right. Didn't help clean, didn't offer anything but a half hearted apology. We were forced to debate whether it was intentional or not given the complete lack of care displayed. Needless to say, the rest of the nights service was poor, even after we took the initiative to try and make the situation better by attempting to soothe her unbothered self, It was so odd and uncomfortable that we felt we had to say something just to bring some type of peace and resolution to the situation. As for the food, if you're looking for real BBQ, this isn't the place. Uninspired, over cooked, and for the greens served in tomato soup, absolutely unworthy of being on a menu. This was a shocking display of ineptitude for a restaurant with such a high rating. Service mistakes happen, but don't compound it with poor food, and a clear lack of appreciation for customers. This would only fly in Scottsdale.
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