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  • I was killing some time near JCPenney, when I noticed they had finally replaced the Pretzelmaker in the corner with an Auntie Anne's. So, as usual, a snack makes the time go faster ... a garlic-parmesan pretzel with some cheddar dip plus a soda (their idea of a combination meal). As another reviewer stated, it's a mall pretzel. But, presented professionally, cheerfully and as promptly as possible (of course, with the Great Bearded Bird's typical luck, I came up right after a rush; they were making fresh pretzels, and I had to wait a few minutes). While waiting, I fell into conversation with John, the store manager, who was making the pretzels. We found out we had some background in common, and I discovered he is a professional, cheerful, competent old-school individual. (No surprise; staff usually mirrors management.) A three-star pretzel, plus a full star for the boss. Well done, folks; I will be back. -- -- -- -- -- On the Nighthawk 100-point scale: 90.
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