The coffee is quite good.
The Chai Explosion was yummy and cold.
The coffee drinks were great.
The decor makes this place look like a corporate coffee entity, but it isn't.
They sometimes host events like the Downtown Phoenix Poetry Slam (which we saw on a night when it was a poetry open mike, and it wasn't all that good, but we have heard good things about it when it is an actual slam).
The coffee is actually fair trade. So, when you drink it, you can rest assured that the people who grew it were compensated fairly for their work. This is a good thing.