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  • Uhm.. I didn't know they auto grat you if you come with a party of 5 or more.. I go to karaoke all the time and J was one of our go to spots.. have always tipped 20% tip or more. We JUST realized today that they put gratuity on our ticket. I can't even imagine how many times I've been tipping them extra. For what kind of service? Sometimes we don't even order anything. So we've been tipping 38% the whole time for them to guide us to the room. I work in the restaurant industry to know well enough about customer service and that includes making sure that the food (if they order) is prepared to their liking, making sure that the customer is doing okay, if they need any refill on their drink, etc. They never came to check on us. Which is pretty normal at Karaoke bar, yes. Theres not much service necessary there. That's why putting automatic gratuity on a party of 5 is absolutely ridiculous. And if they do, they need to let us know. At least highlight or circle the god damn receipt. I NEVER thought we could get auto gratted at a karaoke bar. For a FIVE top. Now that I know, it's not that big of a deal.. like I said, I always tip at least 20%.. but the thought of the fact that we've been tipping additional 20% ON TOP of the automatic gratuity just makes me so upset. For service that's not fantastic to begin with.
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