I ordered an arrangement for my friends nephew after he had surgery. I live in California, and I am also a florist. This place had higher rankings so I decided to use them. When I called, it was the easiest transaction ever. The woman on the phone took down my information and then the recipients information. This may seem pretty basic, but I deal with florists... and that's not usually the case. She prepared a beautiful mixed arrangement for a very good price. I know how much flowers cost, and it was a good value. When it came time to deliver my flowers, the driver gave me a call and told me that the address was incorrect. I hadn't realized that I had an old address for the recipient. When I got the new address, they were so accommodating and drove 20 minutes out of their way to deliver these flowers to this recovering boy. The sales woman was so sweet and was so nice about the mistake I had made. I highly recommend them for their quality, kindness, efficiency, and overall good service.