First off, the food was excellent. However, the service almost made me leave before I even ordered. Granted, I went in on a Sunday morning and it was busy. When I approached the hostess stand I asked how I could order takeout. Before the hostess answered we were interrupted by a man who was possibly the owner or manager. He sent her to take care of something and walked away also leaving me standing there by myself. So I next approached the register where a cashier appeared to be either cashing out an order or entering an order. The only greeting I received after standing there was when the server held up her finger as a gesture to tell me to wait but she said nothing. After I patiently waited for about two minutes I moved over to the counter and waited until the owner/mgr took my order. After giving my order I left for a few minutes to shop while my order cooked. When I returned it was difficult to find someone to help me pick up my order. There was a very nice, but busy lady helping at the counter. I overheard her say she was a school teacher helping the family out and she was kind and helpful. I had the biscuits and gravy which were great, my daughters ate up all of their bacon pancakes, and my husband enjoyed an omelette.
My family has lived in Phoenix for about 4 years and we have seen 3 restaurants open and close in that location since then. We are really hoping that the Oink Cafe is able to make something out of the location. I will probably return when things get settled because the food was good but if the service and apathy toward customers is a similar experience I won't likely give it a 2nd try.