I have been going to el Bella for over a year, their customer service is awful! I have made appts to get my hair & nails a few days in advance, when I get there it is a different story! Once I was told they are to busy to do my nails, today they forgot about my nail appt so I sat in a pedi chair for 45 mins waiting for a technician. I have had to have gel nails removed because fungus outbreaks, which were applied there and filled every 2 weeks there. Their only focus there is $$$$$.....not interested customer satisfaction. I will not go back.....the bummer with that is I really liked my hair stylist, but not worth the hassle of crappy service!