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  • I read the reviews, we are new to AZ from CA, and gave this place a shot since it is close to where I am temporarily staying. NOT GOING BACK AGAIN!!! If you want your designer clothes to smell like dirty mop after paying a premium for the service, this would the perfect place. I don't know what they use or if they even washed my clothes, I could definitely NOT wear them to work today. The front desk person is very rude and as a conclusion I am going to drive a bit more and go to Tide in Ahwatukee. Edit After Owner's Response: The issue was resolved, but after a long argument with yo to give the money back. The owner claimed that he cannot refund money to a credit card. You always can refund money to any card you want as a merchant! Which was not the case for us as we paid cash. Yes we received a refund for only one pair of pants. The owner claimed that he could not smell anything. I don't know about you but every one is the house smelled the clothes. I dont think 3-4 people are wrong. Some advice to the owner: Don't be offensive to your customers. You are in a customer service business. Being nice and courteous will go a longer way that being rude and blaming the customers. This is not my first time going to a cleaners and I am sure it is not your first time dry cleaning either. ALL my clothes smelled like that and I actually would like a refund for the whole amount. Your competitors give a whole lot better service than you do and if they screw up they admit it and fix it. I avoid dealing with business owners like you at all cost, and will make that people around me will not go to your shop for the same reasons.
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