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| - I've tried to figure out how to write this without it turning into an epic diatribe. Let's see if I can keep it concise.
If money is no object and/or you don't mind going into debt for your animal's care (some of which may be unnecessary) then you will love this place. I have no doubt any of the 4 doctors are competent, and they also do doggie day care, boarding, and grooming here. Really quite an operation, BUT I went in thinking I was only going to have to spend around 250 dollars, and got a "treatment plan" in which they wanted almost $1000 that day. Oh yes....over 900 dollars.
I don't know when things changed at the vet. Dentists are the same way now. Maybe it's because there's one on every corner. I went in for a senior cat exam, and two kittens who needed a shot and treated for ear mites. Dr. O didn't even listen to me when she asked me if the old cat had had the feline leukemia vaccine. I said yes, I can get those records from home, that test and subsequent vaccine was added on to the "treatment plan" anyway. $484 just for the old cat alone. Unbelievable.
If you're not comfortable saying "No", then you will get bent over here. Seriously. I am well prepared and can afford to take care of my pets, but getting ignored and then these "treatment plans" which they make you sign......I had to cross about 8 things off their lists. 50 bucks per stool sample for example. Hey, how about this instead. I scoop their poop every day. I'll bring one in if anything changes, ok? I am way too familiar with how it's supposed to look.
And the baby talk to my animals.....Oh. My. God. It was ridiculous and made me nauseated. I know I must be in the minority because I treat my pets like animals, not like kids, but good Lord the baby talking by Dr. O to the cats made me embarrassed for her. Do people actually like that?
I don't know.
After all was said and done I felt like I had been through the wringer when purchasing a car, not just a trip to the vet. I managed to get what was necessary and still spent $313. A little high, but not totally out of line for 3 cats.
I agree with others when they mention the rude front desk women. I wish I would have gotten the gal's name who took my payment because she was awful. Cold and bordering on mean, and when I asked for a copy of the "treatment plan" (which I was told by the vet tech I would get) she shortly said, "That's what you get today" and handed me the list of what I was actually charged for, not all the other unnecessary items. Hmm. Ok Sweet Pea. I'm fine with that, because I won't be back.
There was also a very nice older gentleman up front with his aged chocolate lab, and he was talking about treatment for his dog, and right in front of me, she loudly said, "Well you know you still have a balance on the account." Hmmm. I bet he does. I felt so sorry for the guy I almost paid his bill for him, but it could be in the thousands of dollars for all I know.
One star because the joint is really clean and they offer a lot of services, and one star because they let me look at one of the ear mites under a microscope. That was cool.
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