Came here on valentines day with a girlfriend. We had to wait over an hour which was expected, I didn't mind. I was just ready to eat! Been here a handful of times and I'm just not a fan of joes crab shack. Feel like seafood? Check out boiling crab or hot n juicy!
Anyways while we were waiting a little boy who was with his family went to go ask the hostess how much longer. I believe his family sent him. I went up there to ask how much longer the same time. The hostess( blonde hair, young, and had a nose piercing) was not even acknowledging the people walking up. They had to talk to her. The little boy finally got her attention and ask how much longer. She holds up the two sheets full of names and says this is how many people are waiting. The little boy walks away and tells his family. Mom was furious and speaks to the manager. The hostess heard everything and wasn't too happy. Everyone of her co workers that walked up she told what had happened and even pointed at the lady who complained!
I just found it to be very unprofessional and rude. My friend and I both work in a restaurant and there is no way that would have been allowed. I understand it's crazy busy, but that girls behavior was ridiculous. When she called our name, she tells us wow you guys get a booth. That's what you get for being patient. I don't know what she meant by that.
Next off the food. Anything fried there is pretty good. I don't eat unhealthy but I figure it valentines day, so wth. My friend and I shared the sampler! It was pretty good. I asked for a Caesar salad sub balsamic dressing on the side. I reminded him twice and it still came out wrong. Our waiter (an older gentleman) knew too but chose not to say anything and I didn't want to complain. So I ate it. I gave this a low rating because I don't plan on returning, The food is not that good. And my overall experience was not that great. gosh I'm still shocked on how that hostess reacted.