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  • Around 4 am my boyfriend and I were looking for food. It was New Years so we figured if we called dennys ahead of time we could get it quicker and get home to bed. He parked and went in while I stayed in the car. Half an hour later he still wasn't back I decided to go in and sit with him. It was really crowded and the hostess was slammed with customers trying to pay their bills. 10 minutes later when the rush calmed down the server, Michelle asked us where we wanted to sit. My boyfriend explained that he came to pick up our order almost an hour ago. She somehow didn't believe him and had him show her his phone record of the call. I was so irritated/tired I got up and asked him who was working when he came in and he nodded to Michelle. She had to reorder for us and we were made to wait more. She came back after talking to the manager and handed us a receipt and two 20% off coupons. We figured the meal was free. Nope. After another 10 minute wait our food was finally ready and Michelle made us use one of the coupons she JUST gave us. Never again.
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