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| - Been to this place a few times. We pre-order their food for occasional meetings at the office. Every time I arrive to pick up our order, I have to stand in a long line. Why don't they have a 'Pickup Only' window?
When it's finally your turn, you're foods not even ready. Even though, you ordered it hours ago. So now you get to stand off to the side in a separate line with other irate customers.
When you do get your food, it's disappointing. By the time I get back to the office (which is right next door), the food is at room temperature. They should consider wrapping things in foil before putting them in boxes. Or use better containers. They had my burger in one of those eco-friendly fold up boxes. Hooray for saving the environment. 'Boooo' for me.
Today I arrived and miraculously there was no line. I stood there like a moron though, while workers stared from behind the counter, but said nothing. Awkward. Finally a short girl greeted us after making eye contact several times and saying nothing for a moment. It was a very listless greeting, like someone who just really hated their job. They gave me my order, then I left. When I got back to the office, guess what? Room temperature food. I ordered a mushroom cheeseburger with onion rings. They gave me three onion rings. Three. I get that's it's a place for health conscious people, but really? If you're going to serve some not-so-healthy onion rings, then at least offer the standard 5 or 6 in my meal. Also, who puts mushrooms over the cheese? And really. . . Diced lettuce? The burger overall was puny, rubbery, and cold. The onion rings were cold.
I will say this though. . . they have some really good smoothies. Only thing worth getting so far.
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