The first two times I came here both Dr Andersen & Dr Prado were easy to talk and both reassured me about what was going on with my pet. My go to doctor is Dr Prado. She always remembers my pet and I feel good about the prices I'm paying and know they aren't just after me paying for unnecessary costs. I always try to make a appointment to be in and out faster. But they also do accept walk ins and you may have to wait a hour or less depending how busy it is, but just know you're getting quality care for your animal. This veterinary is nice and clean inside. Recommend this vet if you live in the area!