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| - Our visit:
I stayed at this resort from the evening of July 15th to the morning of July 18th with four friends. We enjoyed a two bedroom suite. Here is a break down of the Pros and Cons:
Pros:
- Our three night stay cost us each $55 total. I was shocked at how inexpensive this was.
- We were issued a key card for every person in our room, so there was no waiting on anyone else to get into the room.
- The location was wonderful. It was right next to the airport, so a taxi-van for five cost $12 total. It was also right off of the strip. It is located directly behind the Hooters Hotel and Casino, one block from the MGM Grand, Luxor, Excalibur, and New York-New York.
- The main common area of the suite had a sectional sofa with a chase-seat, cushy chairs, a dining table and chairs for four, a large television, and a dine-in kitchenette (fridge/freezer, toaster, sink, dishwasher, microwave, and full set of dishes).
- There were two large bedrooms, each with large closets. On bedroom had a full bathroom, and another full bathroom was located just off the hallway.
- Large hall-closet with a safe.
- The whole suite was very clean and comfortable. It was like a small apartment.
- There was a pool, jacuzzi, and sunning chairs (with and without umbrellas) all in an enclosed courtyard. Endless towels were readily available.
Cons:
- As great as the price was, I've been told that a group can stay in a similar suite in the MGM Grand or the Luxor for that same price.
- The phone in our suite didn't work. It couldn't make outgoing calls. We had the maintenance guy come fix it three times in the four days that we were there. It wasn't until the third day that they phone actually worked. When we reported the problem, after the first time, the desk kept insisting that the phone had already been fixed.
- When we tried to call the concierge, the phone wasn't working. We called the hotel from a cell and reminded them that our phone still wasn't working. Then asked to speak to the concierge. The woman at the desk told us, "The concierge can't help you." We explained that we didn't want to ask the concierge about the phone, we wanted to ask her about dinner. By time the woman got done arguing with us about how "The concierge can't help you," the concierge had left for the evening. This was 4:30pm on a Saturday. It just seems like a time when a hotel would want to make sure a concierge was on duty.
- On the day we arrived, our key-cards didn't work correctly. One of them worked alright, but the other four didn't read correctly. If you stood there and swiped them over and over, they would sometimes work after about twenty tries (not exaggerating.) The key-cards are necessary to get into the room, from the lobby to the rooms, and into pool area. This caused a LOT of problems.
When we went to the pool, we were locked out of the pool area. This was particular annoying because it was about 110 degrees that day, and the metal gate of the pool area was too hot to touch. When we returned from the pool, three of us had our key-cards and none of them worked. We were trapped in the lobby in swim suits. One friend went to the desk to explain our delema. She showed the woman her key-card, but the woman said that she couldn't let any of us into the building from the pool without our drivers' licenses. Having come from the pool, we didn't have IDs. Finally, one of us came down from the room and let the others in.
On another occasion, one of us left the room alone (the rest of the girls were already at the pool), and realized that she had left her card in the room. The door had already shut behind her. The housekeeper was in the hall and witnessed this taking place, but said that she could not let the girl into the room without ID. The ID was in the room.
Finally, on the afternoon of Saturday (we left Sunday morning) the hotel answered our request and sent someone up from security to check our key-cards and issue us new ones. The security lady said that we had probably done something to mess all of the cards up and to be more careful with the new ones.
- Saw a cockroach in the walkway to our room. It was only one (which I know doesn't mean there's a full on infestation), but it still really weirded me out.
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