I used to work a block away so was there soon after it opened. It was packed from the start but it lives up to the hype and I have never been disappointed. I stopped by with some friends from out of town after a visit to the CN Tower and it was a nice counterbalance to the touristy scene, being all full of downtown hipsters without a tourist in sight.
It was a Friday smack in the middle of the lunch rush but we got a table in about ten minutes. The entire staff was tremendous, which alas is not all that common at popular hangouts with frequent 30-60 minute waits. They can get a little uppity (and a little run ragged), but not here.
The kicker is that I was with my 5 year old daughter and 1 1/2 year old son and the staff didn't flinch. We are not their usual target audience but they brought us a high chair and generally worked around our noise and mess (my kids are not new to restaurants so aren't a total terror but still... they're kids).
I guess I should say something about the food. I usually hate to order pad thai since it's sort of a cliche, but it's just so good I can't help myself. And the combo is wicked and well worth the extra three bucks. The soup blows me away every time. How do they do that?